Medicare Fraud:
How to Avoid Becoming a Victim

Navigating insurance can be confusing—and with scams becoming more sophisticated, it’s important to stay informed. Alcona Health Center offers trusted guidance, accepted insurance plans, and a sliding-fee scale to help make care accessible and secure.

Medicare scam calls are becoming increasingly common and more deceptive. If you receive an unexpected call, be sure to follow these best practices carefully.

  • SCREEN CALLS
    Ensure the individual identifies themselves – call the number back after the call has ended to ensure it reaches AHC. Numbers can be “spoofed” or show up on caller ID and still be a scam.
  • LEAVE A VOICEMAIL
    Allow them to leave a message identifying themselves, the reason for the call, and a call-back number. Frauds typically won’t.
  • PROVIDE NO INFORMATION
    Do not confirm or provide any personal information over the phone. Nothing should be given.
  • HANG UP IMMEDIATELY
    If you detect fraud, hang up! Don’t click suspicious links through the computer or text unless you’re certain they are not fraud.

Insurance

Do you need help finding or getting insurance coverage?

Open enrollment for insurance plans through Healthcare.gov is only available certain times of the year; however, you may qualify for a special enrollment period under certain circumstances though.

Michigan Medicaid plans such as MI Child or the Healthy Michigan Plan may also be an option. For more information or to apply click here.

If you need assistance, or have questions about enrolling in insurance coverage, please contact your local office and ask to speak to the Community Health Worker.

Insurances With Whom We Participate 

Alcona Health Center participates with Medicare, Medicaid and many commercial insurance companies.

We will bill any commercial insurance, but recommend that you contact our Billing Department at (989) 736-8157 extension 9806, if you have questions about whether we participate with your plan. If you have questions specific to what your insurance plan covers it is best to reach out to your insurance company.

Income-Based Sliding Fee Available

Are you struggling to afford routine medical care? Are you avoiding medical or dental visits due to cost? Prescriptions are also included in the sliding-fee scale. As a Federally Qualified Health Center, we are able to offer an income-based Sliding Fee Program to assist qualified families based on income. You may pick up this application at your nearest location or print off the application form and list of supporting documents (link below). Your completed application can be returned with the requested supporting documents to the location where you are seen for care.

Click to Download- Sliding Fee Application  Solicitud de tarifa variable

Good Faith Estimates

Alcona Health Center offers Good Faith Estimates. If you have questions for Alcona Health Center regarding a Good Faith Estimate, you may contact us at (989) 736-8157 and ask for the billing department. Follow the links here for more information-

Good Faith Estimate Notice

Notificación de estimación de buena fe

Payment

Payment is expected at the time of service for all patients. However, if you do have a bill that you owe on, we are able to take a payment with credit or debit card online. Access our online payment feature here – Online Bill Pay
If you prefer to make a payment by phone you may call (989) 736-8157 and ask for “Billing”.