[!] Alert:

Alcona Health Center continues to require all patients and visitors to wear a mask covering their nose and mouth while on our campuses. Thank you.

Portals/Bill Pay

Patient Portal

Access to your health information is at your fingertips.  Sign up for the Patient Portal the next time you are at your provider’s office or click the link below to create an account online!

New to the Patient Portal?  Click here to “Create Account”.

If you have a token or a temporary user name and password, you may skip this step and login below.  When creating a new account online, it can take up to 24 business hours before your new user name and password are active. 

Returning users login here –

Alcona Health Center Patient Portal


Medical Records Request Portal

For the convenience of our patients, Alcona Health Center has partnered with HealthMark Group to support in the secure and timely delivery of patient records.  Patients may submit a request/authorization electronically via the HealthMark  Medical Records Request Portal by clicking here.

If it is your first time using this platform, you will need to create an account by providing your email address. Once logged in, you may select “Submit Request” from the menu options and enter all required fields to submit an authorization.  HealthMark will process your medical record request and provide notification via email once complete.  A complimentary copy of your record will be made available for you to download within 72 hours.

*If you are requesting medical records from Petoskey Child Health Associates or the Community Health Center of Northern MI, be sure to include ‘Alcona Health Center’ before the name of the location.*

To check the status of a previously submitted record request, please contact HealthMark Group directly at 800-659-4035 or status@healthmark-group.com.


AHC Pharmacy Portal

Customers of Alcona Health Center Pharmacy can use the “Portal to Good Health” to:

  • Request Refills Online
  • View Your Drug Profile
  • Check for Drug Interactions
  • View and Print Detailed Drug Information
  • Print a Tax Statement

New users must request a PIN number at either the Alpena or Lincoln location of Alcona Health Center Pharmacy.  Clicking “AHC Pharmacy Portal Login” below will navigate you to the secure portal website. 

AHC Pharmacy Portal Login


Pay a Bill

We now offer the option of paying your bill online. Click the “Online Bill Pay” option below to be taken to our secure and easy to use site.

Alcona Health Center Online Bill Pay


Do you prefer to pay by phone or have a question for our billing department?  Simply phone us at (989) 736-8157 and ask for “billing”.  We’re here to help!