[!] Alert:

Masks covering the nose and mouth are required to be worn on all of our campuses. Thank you for your cooperation.

Portals/Bill Pay

Patient Portal

Access to your health information is at your fingertips.  Sign up for the Patient Portal the next time you are at your provider’s office or click the link below to create an account online!

New to the Patient Portal?  Click here to “Create Account”.

If you have a token or a temporary user name and password, you may skip this step and login below.  When creating a new account online, it can take up to 24 business hours before your new user name and password are active. 

Returning users login here –

Alcona Health Center Patient Portal


Medical Records Request Portal

Alcona Health Citizens has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.

*If you are requesting medical records from Petoskey Child Health Associates or the Community Health Center of Northern MI, be sure to include ‘Alcona Health Center’ before the name of the location.*

Any questions?
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.


AHC Pharmacy Portal

Customers of Alcona Health Center Pharmacy can use the “Portal to Good Health” to:

  • Request Refills Online
  • View Your Drug Profile
  • Check for Drug Interactions
  • View and Print Detailed Drug Information
  • Print a Tax Statement

New users must request a PIN number at either the Alpena or Lincoln location of Alcona Health Center Pharmacy.  Clicking “AHC Pharmacy Portal Login” below will navigate you to the secure portal website. 

AHC Pharmacy Portal Login


Pay a Bill

We now offer the option of paying your bill online. Click the “Online Bill Pay” option below to be taken to our secure and easy to use site.

Alcona Health Center Online Bill Pay


Do you prefer to pay by phone or have a question for our billing department?  Simply phone us at (989) 736-8157 and ask for “billing”.  We’re here to help!