The Patient Centered Medical Home (PCMH) is an approach to providing comprehensive primary care for children, youth and adults. The PCMH is a health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient’s family.

The nine consumer principles of Patient Centered Medical Home are:

1. In a patient-centered medical home, an interdisciplinary team guides care in a continuous, accessible, comprehensive and coordinated manner.

2. The patient-centered medical home takes responsibility for coordinating its patients’ health care across care settings and services over time, in consultation and collaboration with the patient and family.

3. The patient has ready access to care.

4. The patient-centered medical home “knows” its patients and provides care that is whole person oriented and consistent with patients’ unique needs and preferences.

5. Patients and clinicians are partners in making treatment decisions.

6. Open communication between patients and the care team is encouraged and supported.

7. Patients and their caregivers are supported in managing the patient’s health.

8. The patient-centered medical home fosters an environment of trust and respect.

9. The patient-centered medical home provides care that is safe, timely, effective, efficient, equitable, patient-centered and family-focused.