Payments
Good Faith Estimates
Alcona Health Center offers Good Faith Estimates. If you have questions for Alcona Health Center regarding a Good Faith Estimate, you may contact us at (989) 736-8157 and ask for the billing department. Follow the links here for more information-
Payment
Payment is expected at the time of service for all patients. However, if you do have a bill that you owe on, we are able to take a payment with credit or debit card online. Access our online payment feature here – Online Bill Pay
If you prefer to make a payment by phone you may call (989) 736-8157 and ask for “Billing”.
Access Portals
Patient Portal
NexGen Patient Portal
Welcome to our Patient Portal!
Take advantage of the online services offered by our practice with the assurance that all of your information is encrypted and stored securely.
If you are experiencing a medical emergency, please dial 911 or your local emergency number for immediate assistance.
Medical Records Request Portal
Alcona Health Center has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
How?
Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.
*If you are requesting medical records from Petoskey Child Health Associates or the Community Health Center of Northern MI, be sure to include ‘Alcona Health Center’ before the name of the location.*
Any questions?
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.
AHC Pharmacy Portal
Customers of Alcona Health Center Pharmacy can use the “Portal to Good Health” to:
- Request Refills Online
- View Your Drug Profile
- Check for Drug Interactions
- View and Print Detailed Drug Information
- Print a Tax Statement
New users must request a PIN number at either the Alpena or Lincoln location of Alcona Health Center Pharmacy. Clicking “AHC Pharmacy Portal Login” below will navigate you to the secure portal website.
